Keeping you up to date on the latest in tech and cyber. Feel free to forward to interested colleagues and acquaintances.
Cisco’s Duo Shakes Up the IdP Status Quo
Duo, part of industry giant Cisco, is breaking through the stagnant IdP landscape with a comprehensive Identity and Access Management platform. This expansion into a comprehensive, “security-first” Identity platform is a clear signal: identity is the new perimeter, and securing it requires a holistic, intelligent, and adaptable approach. The cyber landscape has shifted dramatically, and traditional MFA, while crucial, is no longer enough to counter the increasingly sophisticated, AI-driven identity attacks we’re seeing.
JustWorks is migrating all our customers to Duo Directory – all migration services included in the fixed monthly charges.
For years, Duo has been synonymous with top-tier Multi-Factor Authentication (MFA). They built a reputation for making strong authentication accessible and pain-free. While at the same time, the Cloud Identity Provider (IdP) space has largely been dominated by a few major players: Microsoft, Okta, and OneLogin. This new evolution of Duo isn’t just an upgrade; it’s a strategic pivot that provides the robust, future-proof identity security solution we’ve been waiting for. We believe this will empower organizations to confidently embrace the cloud while staying several steps ahead of evolving cyber threats.
JustWorks has been working closely with Duo during their development of this new product. Drawing upon our near 30 years of experience to show Duo the true target for paradigm level enhancements to IdP management, and highlight the real pitfalls that Duo can avoid from the get go. Now we are leveraging that expertise to bring user-friendly, enterprise-grade security to our customers.
Meet the new Duo IAM : Watch Duo’s Announcement here
Chat with JustWorks on Apple Business Messages
On our continuous journey to better and better services, JustWorks has just rolled out Apple Business Messaging (ABM) for our customers. Now available from our Help Center on Apple phones and computers, ABM is a new fast and engaging way to get support on the go. By iMessaging us, you can receive immediate help on a variety of topics via our JustWorks AI agent, and chat directly with our Help Desk technicians.
Apple Business Messaging maintains the same end-to-end encryption standards you expect from Apple’s ecosystem, ensuring your sensitive business communications remain secure. Additionally, our support conversations are automatically organized and easily searchable within your iMessages app.
We believe that expanding our support channels with this cutting edge industry capability, usually only from big name corporations, will mean our customers have faster, easier access to the help they need. The integration represents our continued commitment to meeting our customers where they are, leveraging the technology platforms that make your daily operations more efficient and productive.
Much more to come in this space as we leverage the latest AI technologies to expand support to include each customer’s unique processes. Stay tuned.
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