JustWorks has added the ability for our customers to send encrypted emails. Should you need to send secure email, for instance to the bank or other security sensitive recipient, you need only mark the email as “Confidential” in the sensitivity setting (in Outlook, or through webmail Options…). The email will automatically generate a request to the recipient to create their own password. After they have created their password, all emails will be delivered to them as PDF documents, encrypted with their password, and attached to an email – they use the password they set to open the PDF. There is a reply button in the PDF that allows them to send you a secure reply using a web portal. All subsequent emails to the same recipient will use the same password. If unused for 90 days they will have to create a new password. We can reset the password for anyone who has lost/forgotten theirs, but that will not get them access to old emails encrypted with their old password. There is no charge for this service, and any user can send as many secure emails as they wish to as many people as they wish. Service requests for password resets and troubleshooting will be billable. The best way to get a feel for how it works is to send yourself a Confidential email to your personal/home email address. We hope this new feature will prove useful to your company.