JustWorks has added the ability for our customers to send encrypted emails.
Should you need to send secure email, for instance to the bank or other security sensitive recipient, you need only mark the email as “Confidential” in the sensitivity setting (in Outlook, or through webmail Options…).
The email will automatically generate a request to the recipient to create their own password. After they have created their password, all emails will be delivered to them as PDF documents, encrypted with their password, and attached to an email – they use the password they set to open the PDF.
There is a reply button in the PDF that allows them to send you a secure reply using a web portal.
All subsequent emails to the same recipient will use the same password. If unused for 90 days they will have to create a new password.
We can reset the password for anyone who has lost/forgotten theirs, but that will not get them access to old emails encrypted with their old password.
There is no charge for this service, and any user can send as many secure emails as they wish to as many people as they wish. Service requests for password resets and troubleshooting will be billable.
The best way to get a feel for how it works is to send yourself a Confidential email to your personal/home email address.
We hope this new feature will prove useful to your company.
Remember that changing your network password will require you to re-enter your new password for email from your phone, home PC or laptop with Outlook.
For help on how to change your password on your phone/mobile device use these links to helpful online articles:
Apple, Blackberry, Android, Windows Mobile.
Changing your password on your PC in the office.
Windows XP and Windows 7:
- Press Ctrl+Alt+Delete to bring up the Windows Security dialog box
- Click Change Password to get to the Change Password dialog box
- Input your current password into the Old Password text box
- Input the desired new password into the New Password text box and type it again into the Confirm New Password text box.
- Click OK.
Your password is now changed.
Changing your password through Outlook Web Access
There are times when you need to change the domain password, that could be when you are traveling or when working remotely. Within the network there are many ways to change the password, but from outside the network the options are limited. Outlook Web Access offers an option to change the password through the web.
To change your password within your Outlook Web Access page, click on Options on the upper right (or left side panel for older versions), then Settings on the left and Password icon in the ribbon.
You will be asked for your current password and then your new password twice.
Click the Save button and that will change your network/domain/email password.