Email encrypton added

JustWorks has added the ability for our customers to send encrypted emails.

Should you need to send secure email, for instance to the bank or other security sensitive recipient, you need only mark the email as “Confidential” in the sensitivity setting (in Outlook, or through webmail Options…).

The email will automatically generate a request to the recipient to create their own password. After they have created their password, all emails will be delivered to them as PDF documents, encrypted with their password, and attached to an email – they use the password they set to open the PDF.
There is a reply button in the PDF that allows them to send you a secure reply using a web portal.
All subsequent emails to the same recipient will use the same password. If unused for 90 days they will have to create a new password.
We can reset the password for anyone who has lost/forgotten theirs, but that will not get them access to old emails encrypted with their old password.

There is no charge for this service, and any user can send as many secure emails as they wish to as many people as they wish. Service requests for password resets and troubleshooting will be billable.

The best way to get a feel for how it works is to send yourself a Confidential email to your personal/home email address.

We hope this new feature will prove useful to your company.

New “cloud” services for 2016

JustWorks has added some key new services to our full service managed systems portfolio. All of these services are available as extensions of your existing services, and they have all been tested by JustWorks in production.

To provide advanced services for the new “cloud” era we are offering new services to meet the following needs:

  • Messaging, fax, conferencing & phone in single unified service
  • File sharing accessible from any device, any where at any time
  • Security enhancements for your Internet connection

Messaging, fax, conferencing & phone

We are happy to announce that we have partnered with RingCentral to bring you fully unified communications in the cloud.
RingCentral can completely replace your phone system, or just add additional functionality to what you already have. The service includes “follow me” phone numbers so that you only ever need to provide a single phone number for your business contacts to reach you, no matter whether you are sitting at your desk or on the road (even where you have WiFi but no cell phone signal!). The service also includes unlimited calls and SMS messaging in the continental USA, fax and voicemail to email integration, and last but not least online conferencing for phone, screen sharing and HD video.
You can find out more at www.ringcentral.com or just call us and we can walk you through how it might fit with your needs.
Pricing ranges from $40/month for your whole company, to $40/user/month for full phone functionality including a desk handset.

File sharing accessible from any device, any where at any time

JustWorks has partnered with Egnyte to enable the extension of your in-office file sharing out into the rest of the world, all while maintaining the high levels of security you have come to expect from JustWorks solutions.
Once we have setup your cloud file server, you will be able to access all your files from any web browser, smartphone, tablet or remote computer, with ease. You can also create connections for your vendors and subcontractors to share specific files/folders securely with them.
You can find out more at www.egnyte.com or just call us and we can walk you through how it might fit with your needs. The first 2 users and 1Tb is included in our Manage service level, and pricing is $20 or $40 per user/month after that, depending on what version you choose.

Security enhancements for your Internet connection

We have migrated all JustWorks installations to the Sophos security platform – there’s nothing you need to do, this is part of our service.
Now that the Sophos security system is in place at your offices we will be able to enhance your Internet and network security with better WiFi security, email encryption, and load balancing over multiple Internet connections.

We will also offer Sophos Reflexion email security as an alternative for email SPAM filtering, as McAfee are discontinuing their service.
We will be in touch with you when we roll this out to your site.

We are excited to be able to offer these new services, and look forward to making them simple for you take advantage of.

Welcome!

This is the start of the JustWorks blog.

Over time we will be adding article and posts to this site to keep you updated on the state of the I.T. industry and how developments in technology affect businesses. We will cover a range of topics including “cloud computing” and how best to use developments in Internet services for maximum effect.

Keep in touch, give us feedback and let us know what you find useful.

Thanks

Andrew Percy, CEO, JustWorks

Cloud Computing Seminars

We are hosting a series of executive seminars explaining ‘cloud computing‘ and it’s implications for business – www.justworks.net/news/seminars.php. We have a couple of dates already set – the next one is lunch on March 22nd at the Deanza Hotel in San Jose – and we are planing more through the end of May.

We’d love to see you there and please feel free to bring along any colleagues or associates that you know who are also working out how this (r)evolution in technology is going to affect their business.

The seminars are being held in San Jose and Paulette is coordinating the seating and meals, so call her at (408) 369-7585 x225 or email her at psidi@justworks.net to reserve spaces.