Email encrypton added

JustWorks has added the ability for our customers to send encrypted emails.

Should you need to send secure email, for instance to the bank or other security sensitive recipient, you need only mark the email as “Confidential” in the sensitivity setting (in Outlook, or through webmail Options…).

The email will automatically generate a request to the recipient to create their own password. After they have created their password, all emails will be delivered to them as PDF documents, encrypted with their password, and attached to an email – they use the password they set to open the PDF.
There is a reply button in the PDF that allows them to send you a secure reply using a web portal.
All subsequent emails to the same recipient will use the same password. If unused for 90 days they will have to create a new password.
We can reset the password for anyone who has lost/forgotten theirs, but that will not get them access to old emails encrypted with their old password.

There is no charge for this service, and any user can send as many secure emails as they wish to as many people as they wish. Service requests for password resets and troubleshooting will be billable.

The best way to get a feel for how it works is to send yourself a Confidential email to your personal/home email address.

We hope this new feature will prove useful to your company.

New Email security from Reflexion

2fbc1856f1480bb04c0449b8eb78109dAll JustWorks customers will be moved to new email spam security services before April 30th 2016.

The old provider of these services (McAfee/MXlogic) have decided to cease providing this service, and so we are switching to Reflexion to provide the same SPAM filtering and email continuity services.

What will it cost me?

Nothing. Services remain as is, and any additional costs are carried by JustWorks, so long as you subscribe at the MANAGE service level or higher.

When will it happen?

We will let you know your exact cut-over date, which will be a weekend.

You will receive a Welcome email, and starting on the Monday the notices you receive regarding SPAM messages in your Quarantine will look a little different.

What do I have to do?

Nothing. JustWorks will handle all of the migration and transition as part of your contract services, so long as you subscribe at the MANAGE service level or higher.

You should familiarise yourself with the new web site features of the new service.

The Future of Work + Phone

As more and more people have smarter and smarter phones in their pockets, the challenge of integrating those devices in a way that allows us to manage our life and our work without having to carry multiple devices is key to making IT work.

The answer is going to be the kind of solution that VMware demonstrated today at VMworld 2012.

A “firewall” for your phone

The new Horizon for iOS app allows your business to create an isolated environment on a smartphone that your employee also uses for their personal matters. It’s like having an Internet firewall, only in this case the separation is between corporate data and personal data.

This short video shows how this kind of app is going to work:

This is just a sneak peek into the future, Horizon for iOS will be available later this year or early 2013, so don’t hold your breath just yet.

The cloud is the future

The future of IT is cloud services: accessed from anywhere, using the best device for the user in the place and at the time they find themselves… and much of the time that device is going to be a smartphone.

The key is going to be creating this kind of secure micro-environment, in which the business can set the policies it needs to protect its data, without affecting the usefulness of the device for the user.

 

The Everywhere Desktop

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Mobility & Flexibility

Nowadays being mobile and flexible are keys to business success. Being productive at home as well as in the office, on your iPad at the coffee shop as well as on your PC at your desk – these are not fanciful marketing pitches to get you to buy the latest gadget, they are real advantages that can serve the interests of your customers, your employees and you.

The reason why your “desktop” is important is because that is the “space” within which you have arranged all the tools that you need to do your job. Your email is there, the shared files you access regularly and the applications you use to manage the information on which your business depends. They are all there on that “desktop”, and in that space they are well integrated and proven to run reliably. And for pretty much every business today that “desktop” is on Microsoft Windows.

This is the challenge of this time: how do you take your Windows-based “desktop” with you everywhere you need to go? How do you maintain that super-efficient working space, in which everything just works and you have all the applications you need? When all you’re holding is an iPad, or when your computer at home is a Mac, or when your PC at home couldn’t possible support that integrated “desktop” you use for work, how do you remain productive? What you need is one desktop, always on, and accessible from everywhere, irrespective of what device you happen to be using at that time. What you need is an “everywhere desktop”.

Web apps don’t work everywhere

Even when you start using web applications instead of Windows apps (at JustWorks we are 90% on web apps) you find out that business-level web apps have at least one of these special requirements:

  • a particular brand of web browser (commonly Internet Explorer is required for full functionality)
  • security settings in the browser that allow the application to run properly, like pop-up blockers turned off and Trusted sites turned on
  • plugins for the browser, so the application can interact with other applications or files on your desktop

These special requirements for web applications mean that being able to sit down and be productive at any old computer with a web browser is simply not a reality. You still need your specially configured and integrated “desktop”, on which all of the browsers you need (we use Chrome, IE and FireFox for different web apps) are all correctly configured and reliably integrated.

Everywhere Desktops from JustWorks Central

Making the idea of a desktop that follows you everywhere a reality is what we built JustWorks Central to do. At JustWorks Central (JWC) we build virtual “desktops”, running Windows, that are configured as business desktops. Your virtual desktop at JWC is not a “session” on Terminal Server or a Citrix server. A JWC “everywhere desktop” it is a fully-fledged, dedicated, isolated and managed virtual machine, running on high-performance, massively-redundant infrastructure, in a secure, carrier-grade datacenter with direct, very-high-speed connectivity to the Internet. This is the desktop of your dreams! Fast, reliable and always available from anywhere.

Your “everywhere desktop” at JustWorks Central sits in a highly secure environment, better protected than a PC under your desk ever could be, and yet still accessible by you from anywhere with Internet connectivity. You can use any PC, your cousin’s Mac or an iPad – you can even use your AppleTV to display your ‘everywhere desktop’ on an HDTV while you use your iPad as keyboard!

Using rock-solid technology to deliver business advantage is what we do at JustWorks – and we Make IT look Simple. If you and your company could benefit from having “everywhere desktops”, get a quote by emailing info@justworks.net now.

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How to Change your Password BEFORE it Expires

Remember that changing your network password will require you to re-enter your new password for email from your phone, home PC or laptop with Outlook.

For help on how to change your password on your phone/mobile device use these links to helpful online articles:
Apple, Blackberry, Android, Windows Mobile.


Changing  your password on your PC in the office.

Windows  XP and Windows 7:

  1. Press Ctrl+Alt+Delete to bring up the Windows Security dialog box
  2. Click Change Password to get to the Change Password dialog box
  3. Input your current password into the Old Password text box
  4. Input the desired new password into the New Password text box and type  it again into the Confirm New Password text box.
  5. Click OK.

Your  password is now changed.

 

Changing your password through Outlook Web  Access

There are times when you need  to change the domain password, that could be when you are traveling or when  working remotely. Within the network there are many ways to change the  password, but from outside the network the options are limited. Outlook Web  Access offers an option to change the password through  the web.

To change your password within your Outlook Web Access page, click on Options on the upper right (or left  side panel  for older versions), then Settings on the left and Password icon in the ribbon.

You will be asked for your current password and then your new password twice.

OWA Password Change

Click  the Save button and that  will change your network/domain/email password.