All JustWorks customers will be moved to new email spam security services before April 30th 2016.
The old provider of these services (McAfee/MXlogic) have decided to cease providing this service, and so we are switching to Reflexion to provide the same SPAM filtering and email continuity services.
What will it cost me?
Nothing. Services remain as is, and any additional costs are carried by JustWorks, so long as you subscribe at the MANAGE service level or higher.
When will it happen?
We will let you know your exact cut-over date, which will be a weekend.
You will receive a Welcome email, and starting on the Monday the notices you receive regarding SPAM messages in your Quarantine will look a little different.
What do I have to do?
Nothing. JustWorks will handle all of the migration and transition as part of your contract services, so long as you subscribe at the MANAGE service level or higher.
You should familiarise yourself with the new web site features of the new service.
- Download the end user guide (pdf): end user guide – reflexion total control (rtc)
- Watch the video introduction (click HD when viewing to see text clearly):